Privacy Policy
1. Who We Are
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We are Mack Chiropractic, based in Berkhamsted, Hertfordshire, operating via www.mackchiropractic.co.uk. We provide chiropractic care for humans, horses, and dogs, and are committed to protecting your privacy.
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2. Information We Collect
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- Human clients: Name, contact details, date of birth, health history, appointment records, payment details.
- Equine and canine clients: Owner’s name and contact details, horse/dog’s name, breed, age, medical history, and veterinarian consent.
- Website visitors: We do not use cookies or tracking technologies. We only collect information you voluntarily provide via contact forms or email.
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3. How We Collect Data
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Directly from you via forms, email, phone, or in-person appointments. No automated tracking or cookies are used on our website.
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4. Why We Use Your Data
We process your data for the following purposes:
-To provide chiropractic care for humans, horses, and dogs
- To manage appointments and maintain treatment records
- To handle billing and comply with legal and insurance requirements
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5. Sharing Your Data
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- Veterinary professionals (for horse/dog treatment consent)
- Insurance providers (for claims)
- GDPR-compliant service providers (e.g., secure hosting)
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6. Data Retention
Client records: 7 years (per professional guidelines)
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7. Your Rights
- Access, correct, or delete your data
- Lodge a complaint with the ICO (UK)
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8. Security
We use SSL encryption and secure hosting provided by our website platform to protect your data.
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9. Changes
We may update this policy. The latest version will always be available on our website.
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10. Contact